Vapor Loft Overland

I wanted to take a moment to express my gratitude for the excellent service provided by Kory and Jack during my recent visit to your store. They were incredibly helpful in showing me different devices and assisting me in picking out the perfect one for my needs. Not only that, but they went above and beyond by helping me set up my new device and answering all of my questions. I really appreciated their patience and attention to detail throughout the entire process. Overall, I had a fantastic experience at your store thanks to Kory and Jack. Their expertise and professionalism made all the difference, and I will definitely be recommending your store to my friends and family. Thank you for employing such great staff, and please pass on my thanks to Kory and Jack for their outstanding customer service.

I give this place 2 stars for the variety. But the customer service was terrible. They noted that they didn't use salt nic and that they aren't as knowledgeable. Which is fine but let someone help me that is. I felt rushed. I was going to buy more and mentioned I wanted another and was told that I should probably just stick to what I know. Which I didn't know anything. I wanted descriptions since I can't see the product but that did not happen! I wasted money on something because I didn't have anyone truly helping me find what I wanted. Just trying to get me out of the door!

Best vape shop in Idaho! I have Been going here for years and have never been disappointed with the customer service, selection of products or atmosphere. The staff is approachable, helpful and nice. My main man Kory is always giving great recommendations on flavors and helping me out with exchanging broken/faulty disposables. I have Tried other shops in Boise and meridian but nothings better then the vapor loft.

Synopsis: They sell/have sold; * Old/oxidized juices past expiration * Cheap/FAKE Sony 18650 batteries Been going here for years only due to it's proximity to my house. Many times over the years they have sold me juice that is so old that the color is yellow when it should be clear. Twice they sold me the wrong atomizer, which fit, but leaked all over. Both times I told the clerk I thought it wasn't the right one, same dude both times assured me it was. Got a replacement on one, demanded it, he gave me the wrong replacement.. The clerks are nice, but they are kids who don't know a whole lot about stuff. One kid argued with me when I pointed out the vape juice wasn't supposed to be yellow, aka it oxidized in the presence of sunlight (UV). He was adamant about juice never actually 'spoiling.' The most coincidental part about this situation was that when I got home, I realized I had purchased the same juice, dated from the exact same batch from an online retailer. The thing that's funny is that I purchased the bottle 8 months prior but kept it in a freezer. They sell spoiled yellowing juice. That's just information from over the years. That's not why I'm finally reviewing this distasteful establishment. The reason I come to write, is that I decided to buy batteries from here. Even though it's way more expensive than online, I figured they have sold me good ones before..... I almost bought four since it was some sort of 'deal.' The batteries they sold me are Chinese fakes. They don't hold a constant voltage after 75% battery level drain. To give you an idea how ridiculously bad these fake batteries are, they preform worse than salvaged cells from a laptop battery pack that was over 10 years old. The owner is ripping people off, selling old juices, charging a premium and hires stoner kids to run shop. Anyways, they got hundreds out of me over the years, but I'm done. The straw that broke the camel was cheapo fake 18650's. Never again, forever never. Bye bye